What is RCBC Online Banking?

RCBC Online Banking is an internet banking facility of Rizal Commercial Banking Corporation (RCBC) that enables you to access your RCBC Accounts via any internet-enabled device and do banking transactions online 24/7.

System Requirements

What are the minimum hardware and software requirement for RCBC Online Banking?
What are the minimum hardware and software requirement for RCBC Online Banking?

In order to use this facility effectively, your computer must have at least the following specifications:
RAM: 64 MB minimum
Modem: 56k minimum
Operating system: Windows or other operating systems that support Internet Explorer 11, Mozilla Firefox 25, Google Chrome 34 or above.
Resolution: Best viewed with 1024 x 768 resolution

What type of browser can I use for RCBC Online Banking?
What type of browser can I use for RCBC Online Banking?

We encourage that our clients use Internet Explorer 11, Mozilla Firefox 25, Google Chrome 34 or above.
Javascript is required to login and use RCBC Online Banking. Please enable JavaScript on your browser.

How to Enable Java Script in Internet Explorer
  1. Select Tools > Internet Options
  2. Click Security tab
  3. Click Custom Level button
  4. Enable all in Scripting options: Active Scripting, Allow paste operations via script, Scripting of Java applets

How will I know the version of my browser?
How will I know the version of my browser?

Internet Explorer - Click the Help button and click the "About Internet Explorer" button
Mozilla Firefox - Click the Firefox button, on the help menu click the "About Firefox" button
Google Chrome - Click the Menu button and click the "About Google Chrome" option.

Enrollment

What type accounts can I enroll in the RCBC Online Banking?
What type accounts can I enroll in the RCBC Online Banking?
  1. Active Accounts
  2. Account Types:
    Individual Accounts
    Joint "OR" Accounts (JOR)
    "Doing Business As" Accounts (DBA)
    In-Trust-For (ITF) Accounts
  3. Products:
    Current Account / Savings Account (PHP and USD)
    Time Deposit (PHP and USD)
    MyWallet Cash Cards
    Bankard Credit Card
    Trust Account (e.g. Unit Investment Trust Fund)
    Treasury Account
    RCBC Savings Bank Loan (Auto, Housing and Personal Loan)

What types of account are not allowed for enrollment in RCBC Online Banking?
What types of account are not allowed for enrollment in RCBC Online Banking?

• Joint "AND" accounts
• Corporate accounts
• Dormant Current/Savings Account/MyWallet Cash Card
• Closed Current/Savings Account/MyWallet Cash Card
• Suspended MyWallet Cash Card
• Expired Bankard Credit Card
• Past due RCBC Savings Bank Loans
• Terminated Trust Account

How do I enroll in the RCBC Online Banking?
How do I enroll in the RCBC Online Banking?

  1. Go to www.rcbc.com and click RCBC Online Banking.
  2. Click Enroll Now in the login page.
  3. Read and Accept RCBC Online Banking Terms and Conditions.
  4. Select your Bank (RCBC or RCBC Savings Bank).
  5. Select type of account to be enrolled.
  6. Input Card Number and PIN or Account Number
  7. The Email address and Mobile number that you provided in your Client Relationship Form (CRF) or Account Opening Form will be displayed. If correct, click Send OTP (One-Time Password).
    NOTE: If the email address and mobile number displayed is not updated, please visit your branch of account to update your information.
  8. Once OTP is inputted, fill in fields by creating a user ID and passwords.
  9. Choose Security Question to be used.
  10. Click Submit and Login.

How soon can I access my account information in RCBC Online Banking?
How soon can I access my account information in RCBC Online Banking?

You can access your account as soon as you have successfully enrolled and logged in.

How can I enroll my other accounts to RCBC Online Banking?
How can I enroll my other accounts to RCBC Online Banking?

You can enroll other accounts through the "Manage My Account" menu of RCBC Online Banking. Click "Add Account" in the upper right corner of the page and enroll any of the following accounts: 1) ATM Card, 2) Non-ATM Account, 3) MyWallet Cash Card, 4) Bankard Credit Card, and 5) RCBC Savings Loan.

How can I enroll my Trust and Treasury account?
How can I enroll my Trust and Treasury account?

You can enroll your Trust and Treasury accounts through the "Integrated Statement of Account" menu of RCBC Online Banking. Click the "Add" button and enter the account details. To activate the enrollment, sign and send the system-generated confirmation letter to RCBC Electronic Banking Support Department.


FEATURES AND FUNCTIONS

Account Inquiry and Transaction

Can I inquire on the balance of my accounts in RCBC Online Banking?
Can I inquire on the balance of my accounts in RCBC Online Banking?

The balance of your enrolled Savings Account, Current Account and MyWallet Cash Card is updated real-time.

How long is the duration of the transaction history viewable in RCBC Online Banking?
How long is the duration of the transaction history viewable in RCBC Online Banking?

You can view your transaction history for the past 90 days from the date of inquiry.

Can I download and print my Statement of Account?
Can I download and print my Statement of Account?

Yes. Statement of account can be downloaded in CSV, XLS and PDF format. It will be available in RCBC Online Banking on the next calendar month after enrollment to this facility.

Check Image Viewer

What check images are available for viewing?
What check images are available for viewing?

Your issued, drawn and cleared RCBC checks for the past 90 days can be viewed in RCBC Online Banking.

How can I view the images of the checks I issued?
How can I view the images of the checks I issued?

Check images can be accessed in Account Information Quick View page or in Transaction History. The front and back images of the check can be viewed by clicking the check number. You can also print the check images.

When can I view the images of the checks I issued?
When can I view the images of the checks I issued?

An inward check can be viewed three (3) banking days after the check was deposited in another bank.

Time Deposit

How do I confirm that I have opened my Time Deposit?
How do I confirm that I have opened my Time Deposit?

Online Time Deposit placements will not be issued a Certificate of Time Deposit or a Time Deposit Placement Confirmation Letter. The confirmation of the Time Deposit opened online will be sent to your registered email address.

What rate is applicable once I have opened my Time Deposit Account?
What rate is applicable once I have opened my Time Deposit Account?

The prevailing interest rate during the online placement / rollover will be applicable. No preferential rates will be allowed for online TD placements.

Is there a limit on the amount of time deposit that I can place?
Is there a limit on the amount of time deposit that I can place?

Yes. You can place a Time Deposit with a minimum amount of Php 5,000.00 and up to a maximum of Php 99,999.99.

Can I withdraw my Time Deposit before its maturity date?
Can I withdraw my Time Deposit before its maturity date?

Yes. You are allowed to pre-terminate online only those Time Deposits that were placed in RCBC Online Banking. The prevailing interest rate during the pre-termination shall be applicable.

How can I close my Time Deposit that was placed online?
How can I close my Time Deposit that was placed online?

The Time Deposit that you placed in RCBC Online Banking can only be closed or terminated in RCBC Online Banking.

Fund Transfer

To which accounts can I transfer my funds?
To which accounts can I transfer my funds?

You can transfer your funds to and from your enrolled current account, savings account and cash card and to another RCBC/RSB account. Interbank Fund transfer is also allowed as long as the destination bank is a member of Bancnet.

Can I transfer funds from my account to multiple accounts?
Can I transfer funds from my account to multiple accounts?

Yes. In the case that the source account has insufficient funds to cover all fund transfers, RCBC/RCBC Savings Bank, in its sole discretion, shall determine which of the transfer request to fulfill.

For recurring/future date fund transfers, what time will the system process my transactions?
For recurring/future date fund transfers, what time will the system process my transactions?

It will process your transaction at 8:30am.

Why can't I complete my fund transfer?
Why can't I complete my fund transfer?

You may have insufficient funds. In this case, the transaction will automatically be cancelled and RCBC Online Banking shall not make further attempts to complete the fund transfer.

Is there a limit on the amount that I can transfer?
Is there a limit on the amount that I can transfer?
  • To you own account: No limit.
  • To another RCBC/RCBC Savings Bank account: Php100,000 per User ID per day.
  • To an account in a Bancnet-member bank: Php50,000 per day.

Can I still cancel my scheduled fund transfer transactions?
Can I still cancel my scheduled fund transfer transactions?

Yes. You are allowed to cancel your scheduled fund transfer online at least one (1) calendar day before the scheduled transfer date.

I regularly transfer to a specific account, what should I do to make the transaction easier next time?
I regularly transfer to a specific account, what should I do to make the transaction easier next time?
  • Add the destination account as your beneficiary: Click on the "Fund Transfer" icon on your dashboard then choose "My Beneficiaries" in the upper right hand corner. Click on "Add Beneficiary" and then input the necessary details.
  • Make the destination account an icon on your dashboard: Once you have submitted your transaction to the destination account, just tick the checkbox that says "Add to Dashboard".

Can I inquire on the status of my Fund Transfer Transactions?
Can I inquire on the status of my Fund Transfer Transactions?

Yes. Just click on the "Fund Transfer" icon on your dashboard and choose "Fund Transfer Status Inquiry" in the upper right hand corner of the screen.

Bills Payment

For recurring/future date bills payment, what time will the system process my transactions?
For recurring/future date bills payment, what time will the system process my transactions?

It will process your transaction at 10:00am.

Why can't I complete my bills payment transaction?
Why can't I complete my bills payment transaction?

You may have insufficient funds. In this case, the transaction will automatically be cancelled and RCBC Online Banking shall not make further attempts to complete the fund transfer.

Is there a limit on the amount that I can pay online?
Is there a limit on the amount that I can pay online?

Yes. You can pay up to an amount of Php 499,999.99.

Can I still cancel my scheduled bills payment transaction?
Can I still cancel my scheduled bills payment transaction?

Yes. You are allowed to cancel your scheduled bills payment online at least one (1) calendar day before the scheduled payment date.

Can I inquire on the status of my bills payment?
Can I inquire on the status of my bills payment?

Yes. Just click on the "Pay Bills" icon on your dashboard and choose "Payment Status Inquiry" in the upper right hand corner of the screen.

How will I know if in case the bills payment arrangement between RCBC/RCBC Savings Bank and a biller is cancelled / terminated?
How will I know if in case the bills payment arrangement between RCBC/RCBC Savings Bank and a biller is cancelled / terminated?

RCBC/RCBC Savings Bank will inform you through RCBC Online Banking or through your email on the effective date of cancellation / termination.

Checkbook Request

What is the maximum number of checkbooks I can order?
What is the maximum number of checkbooks I can order?

You can order up to ten (10) checkbooks.

How much is the fee charged per checkbook?
How much is the fee charged per checkbook?

Each checkbook costs Php 165.

Can I claim my checkbook from any RCBC Business Center?
Can I claim my checkbook from any RCBC Business Center?

No. You can only claim your checkbook from the Business Center where you opened your checking account.

Remittance Inquiry

How do I view the status of my remittance?
How do I view the status of my remittance?

Click on the "View Remittances" icon on your dashboard and enter the reference number that was given to you.

eShop Payment

Why can't I complete my eShop payment transaction?
Why can't I complete my eShop payment transaction?

You may have insufficient funds. In this case, the transaction will automatically be cancelled and RCBC Online Bnaking shall not make further attempts to complete the fund transfer.

What is the cutoff time for RCBC/RSB eShop payment transactions?
What is the cutoff time for RCBC/RSB eShop payment transactions?

You must pay within one (1) hour after your purchase. If not, the transaction will be cancelled and you need to purchase the item again in the partner merchant's website.

GCash

What Is GCash?
What Is GCash?

GCash is the e-money facility of Globe Telecom, it can be accessed via USSD (Unstructured Supplementary Service Data) by dialing *143# or *119# to access GCash bank services. The *119# is used by GCash so that their subscribers may access financial transactions with their partner banks.

Who can use the RCBC-GCash tie-up?
Who can use the RCBC-GCash tie-up?

Any RCBC client with a Globe prepaid or postpaid number may utilize this partnership.

What are the requirements for using the RCBC-GCash tie-up?
What are the requirements for using the RCBC-GCash tie-up?

Users must have an RCBC account (Current/Savings Account or MyWallet Cash Card) and be a Globe subscriber. To register to GCash, dial *143# and follow instructions provided on the screen.

What can be done with this tie-up?
What can be done with this tie-up?

Clients who make use of this partnership will be able to transfer funds from their RCBC accounts to their GCash account and vice versa via RCBC Online Banking and the *119# USSD menu.

Clients may now also puchase load for any Globe, Touch Mobile, Smart, and Sun number through both channels.

Are there any fees?
Are there any fees?

The fees are as follows:
a. GCash to RCBC Fund Transfer - Php 25.00
b. RCBC to GCash Fund Transfer - Php 1.00

How can it be used?
How can it be used?

The following are the steps to linking a client's RCBC Online Banking and GCash accounts:
  1. Dial *119# using their Globe phone
  2. Dial 2 for RCBC
  3. Dial 1 for Registration
  4. Follow instructions given by GCash and receive SMS with Bank Reference Number
  5. Login to your RCBC Online Banking account
  6. Click GCash
  7. Click Activation
  8. Enter Bank Reference Number and click Search
  9. Check if Cellphone Number and Account number being enroleld is correct
  10. Create your RCBC MPIN
  11. Confirm RCBC MPIN
  12. Enter your RCBC Online Banking Transaction Password
  13. Click Submit
  14. Click I Agree
How Do I Transfer Funds from RCBC to GCash?
  1. Login to your RCBC Online Banking account
  2. Click GCash
  3. Click RCBC to GCash
  4. Choose Source Account
  5. Enter Amount
  6. Enter RCBC MPIN
  7. Enter Transaction Password
  8. Click Submit
  9. Click Confirm
How Do I Change my RCBC MPIN?
  1. Login to your RCBC Online Banking account
  2. Click GCash
  3. Click Change MPIN
  4. Choose Source Account
  5. Enter Old RCBC MPIN
  6. Create New RCBC MPIN
  7. Confirm New RCBC MPIN
  8. Enter Transaction Password
  9. Click Submit
  10. Click Confirm
How Do I Unlink My RCBC Account From GCash?
  1. Login to your RCBC Online Banking account
  2. Click GCash
  3. Click Unlink Account from GCash
  4. Choose Account to unlink
  5. Enter RCBC MPIN
  6. Confirm RCBC MPIN
  7. Enter Transaction Password
  8. Click Unlink Account
  9. Click Confirm

Can I activate my GCash account online?
Can I activate my GCash account online?

You can activate your GCash account in RCBC Online Banking. Just click on the "GCash" icon on your dashboard and choose "Activation". It will redirect you to another page to input the necessary details to activate your account.

How can I transfer funds to and from and GCash account?
How can I transfer funds to and from and GCash account?

Once enrolled, transfers may be done through the Unstructured Supplementary Service Data (USSD) facility provided by Globe Telecom by dialing *119# on your mobile phone.

Can I change my MPIN password?
Can I change my MPIN password?

Yes. Just click on the "GCash" icon in your dashboard and choose "Change MPIN" to change your MPIN password.

What if I forgot my MPIN password?
What if I forgot my MPIN password?

You can retrieve you MPIN password by calling RCBC Customer Care - 877 7222.

Is there a limit to the amount of GCash transfers?
Is there a limit to the amount of GCash transfers?

Yes. The maximum transfer to or from your GCash account is Php40,000.

Can I unlink my account from my GCash Wallet?
Can I unlink my account from my GCash Wallet?

Yes. You can also do this in RCBC Online Banking. Just click on the "GCash" icon and choose "Unlink Acct from GCash".

Mobile Reload

Which mobile networks are available in the mobile reload feature?
Which mobile networks are available in the mobile reload feature?
  • Globe
  • Smart
  • Sun
  • Talk and Text

Is there a limit to the amount that I can reload?
Is there a limit to the amount that I can reload?

There is no limit to the amount that you can reload.

ePayslip Viewer

How can I view and print my payslip?
How can I view and print my payslip?

Click on the "View ePayslip" icon on your dashboard. You also have the option to send your payslip to your email.

When can I view my ePayslip?
When can I view my ePayslip?

The ePayslip can be viewed by the employee when the employer submits the payroll file to the branch of account.

Customized Dashboard

Can I add/remove other items to my dashboard?
Can I add/remove other items to my dashboard?

Yes. Click on the "Settings" icon on your dashboard and choose, "Display Settings" found on the left side of your screen. Then, click "Customize Dashboard" and this will allow you to add/remove icons from your dashboard.


SECURITY

How secure is the RCBC Online Banking system?
How secure is the RCBC Online Banking system?

The Online Banking is hosted in a secure server.

Each page you view and any information submitted on RCBC Online Banking is encrypted between the client's computer and the RCBC Online Banking server using 128-bit SSL. It allows the server and client to authenticate each other and to negotiate an encryption algorithm and cryptographic keys before the application protocol transmits or receives its first byte of data. Even in the highly unlikely event that the transmission is intercepted, it will not be usable to anyone.

Sensitive data is encrypted
Sensitive data such as the client's RCBC Online Banking password is encrypted using a one-way 160-bit hash cryptographic algorithm that turns an arbitrary-length input into a fixed-length binary value, and this transformation is one-way, that is, given a hash value it is statistically infeasible to recreate a document that would produce this value. Even if our password database falls into the wrong hands it would be hard for the intruder to recover user passwords. So when someone asks for passwords, neither the administrator nor the system can show them.

We take steps to make sure our internet banking system is safe and secure, and it's important that you do the same.

To help you, here are the precautions you should take while banking online.

»  Keep passwords and other information safe by:
  • Not writing down or storing your Internet banking password or information on your computer;
  • Not sharing with anyone else access to your password or information. We will never contact you to ask you for this information - if you get an email or a phone call asking for this information, a fraudster is at work;
  • Changing your password immediately if you think that someone else knows it - you can do this by logging on to RCBC Online Banking and using the 'Security Settings' menu.
»  Make sure your password is secure by:
Choosing a 'strong' 8 to 20 character password for Internet banking and changing it regularly. Use a mix of letters and numbers (like c4t or d0g), that you can remember without writing down. And avoid using words that may be easy for others to guess, such as the name of a family member or pet.

»  Be careful where you log on:
  • We strongly advise not to use Internet banking on publicly accessible computers, in places such as Internet cafes, as they are not always secure.
  • Do not choose or change your password or information from a computer in a public place.
  • If you are using the RCBC Online Banking from a public place, do not leave the computer unattended while you are logged on to Internet banking, and ensure that no one is watching what you type.
»  Check your accounts regularly:
Be sure to check your accounts regularly - it's a good way of spotting any suspicious transactions. If you notice anything that looks out of the ordinary, please contact immediately RCBC Customer Care at (632) 877-RCBC (877-7222) or RCBC Savings Bank Customer Care at (632) 555-8772.

»  Check whether the web page is secure by:
Checking the first few characters of the web address in your address bar has changed from the usual 'http' to 'https' wherein the 's' stands for secure, looking for a small padlock icon, in the locked position, in the upper right-hand corner of your screen. Find out how to check whether a web page is secure.

»  Check the site certificate:
Sites that are legal and secured always show a valid site certificate.

»  Always logout:
Finally, always click 'Logout' when you've finished using Internet banking wherever you are, and always close your browser. This will prevent others from gaining access to your accounts online. If you suspect that any of your RCBC accounts have been accessed online by someone other than yourself, contact us immediately on (632) 877-RCBC (877-7222).

What is a One-Time Password?
What is a One-Time Password?

A One-Time Password (OTP) is a unique code that will be sent via SMS to your registered mobile number every time you login to RCBC Online Banking. After entering the user ID and password, you will be asked to enter the OTP to be able to login.

How does a One-Time Password provide better online security?
How does a One-Time Password provide better online security?

A One-Time Password serves as an additional layer of security to your online account. Since the OTP is sent to your registered mobile number, only you have access to the OTP which is needed to complete the login process.

Are all users required to enter an OTP every login?
Are all users required to enter an OTP every login?

Yes. OTP is a mandatory step when logging on to RCBC Online Banking.

How will I know if my registered mobile number in RCBC Online Banking is updated?
How will I know if my registered mobile number in RCBC Online Banking is updated?

During the login process, after you have entered your user ID and password correctly, an OTP screen will be displayed and will indicate the last 4 digits of your mobile number that we have in our records. If this is not your current mobile number, please update it right away to ensure you receive your OTP.

How do I update my mobile number to receive OTP?
How do I update my mobile number to receive OTP?

Login to your RCBC Online Banking account. Go to Security > Profile Settings > Update Mobile No. Enter numeric characters only. Acceptable mobile format for local numbers is 09171234567.

Currently, RCBC Online Banking is unable to send SMS to international mobile number, kindly input 09000000000 in the field if you don't have a local number.

I'm out of the country and I use international mobile number only, can I still login in RCBC Online Banking?
I'm out of the country and I use international mobile number only, can I still login in RCBC Online Banking?

Yes. You will have an option to answer the security questions that you nominated during enrollment of your account in RCBC Online Banking

I forgot the answers to my security questions what should I do?
I forgot the answers to my security questions what should I do?

Your account will be blocked after 3 incorrect answers. You may contact RCBC Customer Care at (632) 877-7222 or RCBC Savings Bank Customer Care at (632) 555-8772 to reset your security questions.

When I leave my RCBC Online Banking idle for a period of time, why do I need to login again?
When I leave my RCBC Online Banking idle for a period of time, why do I need to login again?

As a security measure, RCBC Online Banking will be automatically logout if you leave it idle for more than 5 minutes. However, you must always ensure to properly logout after each Internet banking session.

User ID and Password Maintenance

What happens if I forget my user ID?
What happens if I forget my user ID?

  1. Please visit your branch of account.
  2. Fill-out the Electronic Banking Complaints and Maintenance Form.
  3. Your branch of account will validate the information you submitted.
  4. Your user ID will be sent to your RCBC Online Banking registered e-mail address.
Or you may contact RCBC Customer Care at (632) 877-7222 or RCBC Savings Bank Customer Care at (632) 555-8772.

What happens if I forget my password?
What happens if I forget my password?

  1. Click "Forgot Password" on RCBC Online Banking login page.
  2. Enter your user ID and click "Reset".
  3. Select a security question you have nominated for RCBC Online Banking and provide the correct answer.
  4. Your new password will be sent to your registered email address.

What are the guidelines in creating User ID and Password?
What are the guidelines in creating User ID and Password?

Your User lD should not contain special characters like
!,@,#,$,%,^,&,*,(,),_,+,-,=,{,},[,],:,;,",',|,\<,>,?~
  • Your Login Password should follow the required format below:
    • Minimum of 8 characters, and a maximum of 20 characters.
    • With at least one capital letter and one numeric character
    • Should not be the same as the user ID and transaction password
    • Should not consist of all the characters used in your user ID
    • Spaces are not allowed.
    • Passwords are CASE SENSITIVE.

Can I change my password any time?
Can I change my password any time?

Yes, you can change your password by following the instructions below:
  • Login to RCBC Online Banking with your Current User ID and Password.
  • Choose the "My Settings" menu and click "Security Settings".
  • Enter your current password and your new password. Then retype your new password and click "Update".

How do I ensure the security of my password?
How do I ensure the security of my password?

Ensure the security of your password by doing the following:
  • Protect your password. Do not divulge them to others.
    Anyone from RCBC will never ask you for your password.
  • Commit your password to memory; never write it down.
  • Change your password whenever you feel that your password may be compromised.
  • Do not use passwords that can be easily guessed.
  • Always exit properly from RCBC Online Banking by clicking the Log-off button.

What happens if I pick a user ID that is the same as another customer?
What happens if I pick a user ID that is the same as another customer?

Because User IDs are the unique database identifiers, no two customers can claim the same ID. The system will notify you if the User ID you entered during enrollment is already assigned to another user, even if that user has been deleted or un-enrolled.


RCBC Mobile Banking Application

What is RCBC Mobile Banking Application?
What is RCBC Mobile Banking Application?

RCBC Banking Mobile App is a software application that you can download and install on your iOS (iPhone, iPad, iPod Touch) and Android smartphones and tablets

What type of mobile devices can I use to access RCBC Mobile Banking?
What type of mobile devices can I use to access RCBC Mobile Banking?

The App may be installed and used through iOS (iPhone, iPad, iPod Touch) with minimum version 5.1.1 and Android smartphones and tablets with minimum version 2.2 Froyo.

What are the Functions available in RCBC Mobile Banking App for the iOS and Android?
What are the Functions available in RCBC Mobile Banking Appe for the iOS and Android?
  1. Locate the nearest branch - RCBC Mobile Banking allows customers to locate the nearest branch/ATM using the google map locator that gives you the actual location of the site including the landmarks.
  2. Account Inquiry - Your accounts are categorized per Account Type (e.g, Savings, Checking, Bankard) for easy checking of balance and account details. You can view all your enrolled accounts including Bankard.
  3. Online Statements - Online transactions can be viewed up to 30 records.
  4. Transaction History - You can request to send the copy of your transaction history to your e-mail.
  5. Instant Fund Tranfer - Funding your check on the go is more convenient by just typing in your beneficiary's account number and amount to be transferred.
  6. Load MyWallet Card - Loading of Mywallet can be done for FREE.
  7. Pay Your Bills - Access your most frequent billers (as registered in your RCBC Online Banking account) and non-enrolled billers.
  8. View FOREX Rates - Get your daily FOREX Rates straight from RCBC.
  9. Inquire Remittance - Check if your remittance has arrived with RCBC by placing in your transaction reference number.
  10. Request for Checkbook - Order more checkbooks without visiting your branch.

Download and Installation

Download RCBC Mobile Banking App
Download RCBC Mobile Banking App

Go to App Store for IOS users or Google Play store for Anroid users and download RCBC Mobile Banking App

To Download updates on RCBC Mobile Banking App for iOS and Android
To Download updates on RCBC Mobile Banking App for iOS and Android

Usually, when you have Internet Access, your App Store icon within your mobile unit will inform you of the new updates.

Enrollment and Registration

You need to be enrolled in RCBC Online Banking first before you can use the RCBC Mobile Banking App for the iOS and Android facilities. There is no need to register for the RCBC Mobile Banking App. Just use your RCBC Online Banking User ID and Password to login to the application.

Others

How do I add more accounts (Current, Savings, MyWallet, Bankard) in RCBC Mobile Banking App for iOS and Android?
How do I add more accounts (Current, Savings, MyWallet, Bankard) in RCBC Mobile Banking for iOS and Android?

You need to log-in to your RCBC Online Banking account to enroll additional Current/Savings Account, MyWallet Cash Card or Bankard Credit Card.

How do I add more Frequent Billers in RCBC Mobile Banking App for iOS and Android?
How do I add more Frequent Billers in RCBC Mobile Banking App for iOS and Android?

You need to log-in to your RCBC Online Banking account to add frequent billers.

How do I add more Frequent Transfer Beneficiaries in RCBC Mobile Banking App for iOS and Android?
How do I add more Frequent Transfer Beneficiaries in RCBC Mobile Banking App for iOS and Android?

You need to log-in to your RCBC Online Banking account to add frequent transfer beneficiaries.